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Corresponding Author

Mona A. AbouEleaz

Subject Area

Production Engineering and Mechanical Design

Article Type

Original Study

Abstract

Competitive globalization and automated process management through a functional information platform that supports technologies such as enterprise resource planning (ERP) are critical to improving the performance of any business. Research studies show that a large number of (ERP) projects fail during implementation. Other studies have shown that the effectiveness of ERP implementation in improving production processes is modest or low, even for well-designed systems. This study takes an in-depth look at the critical success factors of ERP implementation that impact business success, and conducts a case study to analyze the results obtained and assess their impact on performance.

Keywords

Enterprise resource planning; implementation; Critical success factors; case study; AMOS (Analysis of Moment Structures).

Creative Commons License

Creative Commons Attribution 4.0 License
This work is licensed under a Creative Commons Attribution 4.0 License.

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