The Impact of Enterprise Resource Planning (ERP) Implementation on Performance of Firms: A Case to Support Production Process Improvement.

Authors

Kareem A. El-Baz, New Mansoura University, Faculty of Engineering, Mansoura , Egypt
Tawfik T. El-Midany, Mansoura University, Faculty of Engineering, Production Engineering and Mechanical Design Department, Mansoura 35516, Egypt
Magdy S. Ghattas, Mansoura University, Faculty of Engineering, Production Engineering and Mechanical Design Department, Mansoura 35516, Egypt
Mona A. AbouEleaz, Mansoura University, Faculty of Engineering, Production Engineering and Mechanical Design Department, Mansoura 35516, EgyptFollow

Corresponding Author

Mona A. AbouEleaz

Subject Area

Production Engineering and Mechanical Design

Article Type

Original Study

Abstract

Competitive globalization and automated process management through a functional information platform that supports technologies such as enterprise resource planning (ERP) are critical to improving the performance of any business. Research studies show that a large number of (ERP) projects fail during implementation. Other studies have shown that the effectiveness of ERP implementation in improving production processes is modest or low, even for well-designed systems. This study takes an in-depth look at the critical success factors of ERP implementation that impact business success, and conducts a case study to analyze the results obtained and assess their impact on performance.

Keywords

Enterprise resource planning; implementation; Critical success factors; case study; AMOS (Analysis of Moment Structures).

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 License.

Recommended Citation

El-Baz, Kareem A.; El-Midany, Tawfik T.; Ghattas, Magdy S.; and AbouEleaz, Mona A. (2023) "The Impact of Enterprise Resource Planning (ERP) Implementation on Performance of Firms: A Case to Support Production Process Improvement.," Mansoura Engineering Journal: Vol. 48 : Iss. 6 , Article 10.
Available at: https://doi.org/10.58491/2735-4202.3092